ATS RC Planes

 

Odering Information

 

 EASY WAYS TO ORDER:

1. Shopping Cart

To place an order online, simply add the item/items to the shopping cart.  You may use Visa, MasterCard, Discover, American Express or an Electronic Check for payment with a CONFIRMED ADDRESS.  Electronic checks (E-checks) take approximately 4 business days to clear and complete before your order will be shipped.  Our Shopping cart uses Paypal to process your order.  All orders and ordering information are processed on a HIGHLY SECURE site for your protection. 

You MUST Have a CONFIRMED address for your order to be accepted. 

 

2. Send a Check or Money Order.

   To send a check or money order, click here for the order form.

   Checks take approximately 10 days to clear our bank.  A US Postal Money Order will be shipped immediately.

 

To Ship to an address other than your confirmed address:

If you would like to send items to an address other than your confirmed address, you may email us to get prior approval.  On All Unconfirmed address requests we reserve the right to ship only to confirmed addresses.

 

3.  Any Order Over $250.00 will Require  a Signature for Delivery.

 

Orders are shipped within 24 hours, Monday thru Friday. We Do NOT Ship on Weekends or Holidays.

 

US Shipping Rates

$0.01 to $14.99  = $5.95

$15.00 to $49.99  = $7.95

$50.00 to $99.99  = $9.95

$100.00 to $175.99  = $14.95

$176.00 and OVER  = $17.95

Rates are for United States shipping in the lower 48 states by US Mail standard parcel post on small items or UPS Ground delivery on larger orders or large items. 

 

ARF and RTF Shipping Rate is Between $22.00 thru $48.99 depending on the Planes Size!

 

Shipping by Priority, 2nd Day, Etc. is Extra, email your city, state and zip for a quote!

 

Alaska, Hawaii, and US Territories of Puerto Rico & Virgin Islands are more for large orders or planes.  Either Email us with your address for shipping amount before ordering or we will email you a payment request with the additional charges due before item is shipped.

 

 

We are located in Hartford, Ohio USA

Orders sent to Ohio will include Ohio sales tax.

ATS RC Planes

PO Box 95

Hartford, OH 44424

 

For International Orders:

We are located in Hartford, Ohio, 44424, USA and accept payment in US dollars.

 

Below are the international shipping charges for the small accessories shipped by Standard USPS Mail:

$0.01 to $9.99  = $16.95

$10.00 to $49.99  = $29.95

$50.00 to $99.99  = $39.95

$100.00 to $175.99  = $49.95

$176.00 and OVER  = $59.95

 

 The shopping cart adds shipping but it does not calculate the shipping correctly for the larger items  (airplanes, radio, kites, etc) or for multiple item orders.  Either Email Us with your address for the correct shipping charges before ordering or we will email you a payment request for  the additional charges due before item is shipped.

 All Customs Fees and Taxes are the buyers responsibility!

 

 

To inquire about an order you placed or for more information,

 Click Here!

 

SK Engine Warranty

For SK Engine warranty, repair, call 631-274-3058 or Fax: 631-274-3296. 

If no answer, call:  BJ's Model Engine Service at 203-888-4819

 

Return Policy

We want you to be happy with your purchase from ATS RC Planes.  If you have any questions about an item, please email.  We will accept returns if the item was not as described or arrives defective. You will need to email us within 14 days of receiving the item for return authorization and item must be in the mail (or UPS/FedEx) to us within 5 days. Original packaging and the unused item  must be received  in the condition that you received it in.  Return charges are paid by the buyer.  Shipping, handling and insurance costs are not refunded.  This does not apply to items sold "as is" or items with defects and/or conditions that are described as they are non-returnable.

 

If you receive a Damaged Package:

If a box looks damaged upon receipt, report it immediately to the delivery driver and contact your local FedEx, USPS or UPS (depending how package was shipped) office for further inspection/instruction.  Follow all directions given and contact us within 7 days if damaged merchandise is being returned.  This procedure must be followed or credit for damaged merchandise will not be given.  All S/H fees are non-refundable.

 

 No un-authorized returns will be accepted.

 

 

 

***We Gladly Accept Visa, MasterCard, Discover***

American Express & Electronic Checks using Paypal with a Confirmed Address

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